Technologies We Support |
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Ad Server Management |
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Per Incident Support
Smarter way to save your time
this includes hourly server administration, custom software installation and scripting.
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Smart way to Switch
Searching Ofshore? Think only the best shore.
Our proven initial setup procedures, will help you in easy switch over to our service with in shorter time.This includes, setting up all your servers in our monitoring system, initial server setups, team allocation and induction program for defining your business operations and procedures. This ensures, our techs are ready to work, are aware of all your business operations and procedures thoroughly before getting into work and thus the switching of support team will be totally transperent for your customers.
Fully Transperent
Get Full Control on team:
Our tech team will work as like your inhouse team and you will have complete control over them. We work seemlessly keeping anonymity and your customers will never know that the support is outsourced.
Money Back Gaurentee
Pay for satisfied service only
Esupports guarantees an unsurpassed level of customer service and technical support, backed by affordable pricing and outstanding features. If for some reason you are not absolutely delighted with the service you receive, we will refund your money by simply contacting us first 15 days of current billing cycle.
AUP Implementation
More Profit Means Strict AUP
Nowadays hosting companies are gonna nature friendly, becoming part of "Green WebHost" or "Green Datacenter", I will say to meet your hosting needs, the maximum in your present infrastructure can hold... Read more>>
No Network in the Universe is 100% secure, so as importance of
proactive security management plays an vital role in Webhosting
industry. With the increasing number of port scans, vulnerability
testing softwares, hackers are on a continuous lookout for vulnerable
targets. Security admins in Esupports are active members of many
security update forums and news letters who are consistently referring
the latest vulnerabilities and available patches to keep our servers
away from threats. All our security admins are 5+ years experience in
webhosting support industry, having long work history as consultants
to various webhosting /datacenters in the US.
Our Security Update maintenance encomposes
1. General Server Management
a. 24/7 Security Monitoring FREE Up to 6 months
We monitor your server 24/7 to ensure that your server is secure and
working properly. All outages are handled immediately so that their
business impact can be minimized.
b. Log Monitoring for Unusual Activity
Your logs are a vital part of telling how your server is performing.
We routinely patrol event and application logs and take corrective
actions if there are warnings or errors.
2.Update Server Firewall
a.Manipulation of Firewall Rules Based on Log Activity
Having logs of the attackers is not a lot of help if prompt action is
not taken to crack down on the hackers trying to get into your server.
Therefore, our staff monitors your server and constantly adjusts your
firewall to keep out intruders.
b.Intrusion detection System
An IDS evaluates a suspected intrusion
once it has taken place and signals an alarm. An IDS also watches for
attacks that originate from within a system.
3. Anti-Spammer/Exploit Service
Check for open relay in various test cases. profile and Implement advanced spam fighting mechanisms depending on the requirement. Verify and setup the most latest antispam definitions/agents, querying to it to get the spam filtering status, checking its reliablity and performance tuning.
4.Update Latest Virus DB
Install/upgrade to the best antivirus software, configure ports/ update rules to withstand the major and even the most recent security threats.
5.Vulnerabilities Patches Updates and Upgrades
Security Updates as Released by OS and/or Control Panel We test upgrades thoroughly as soon as your OS/Control panel vendor releases them, and as soon as we are satisfied they are stable for production use, we apply them to your server.